“The integrity of reviews and how they’re managed differs greatly across the internet, so it’s important that people take the time to understand how their genuine feedback is being treated. Our Transparency Report gives everyone a better understanding of what we do at Trustpilot and why.”
— Carolyn Jameson, Chief Trust Officer
Our Transparency Report highlights:
How we operate and safeguard our platform
How we combat fake reviews and misuse of our platform
An analysis of Trustpilot’s own TrustScore and customer reviews; and how we’re tackling key issues raised by consumers.