We're committed to being the most trusted review platform in the world

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+213 million
Reviews on Trustpilot


Websites with reviews on Trustpilot


+2.7 million
Fake reviews removed in 2021


Meet some of our employees dedicated to making Trustpilot the most trusted review platform out there

Corporate photo of Jeffrey Paradise, Trustpilot's Senior Commercial Support Manager
Jeffrey Paradise - Senior Commercial Support Manager

Real reviews by real people

Everyone can have a voice on Trustpilot. Anyone who’s had a genuine experience is welcome to write a review, good or bad. All reviews are treated equally—and we don’t allow companies to remove a review just because they don’t like it.

How Trustpilot works

Carolyn Jameson - Chief Trust Officer

See how we combat fake reviews

We work hard to make sure you’re reading reviews based on real experiences. Clever software backed up by real people applying our guidelines help ensure the reviews on Trustpilot are genuine. See how we protect our platform.

Combating fake reviews

Corporate photo of Carolyn Jameson, Trustpilot's Chief Legal & Policy Officer
Corporate photo of Peter Mühlmann, Trustpilot's CEO & Founder
Peter Mühlmann - CEO & Founder

Free for everyone

Anyone with a buying or service experience can write a review and any company can use our basic services completely free of charge. So how do we make money? Learn more about our business model.

Our business model

Mandy Chilcott - Director, Policy and Public Affairs

Playing by the rules

Looking for our policies, terms or guidelines? You’ve come to the right place.

Legal guidelines

Corporate photo of Mandy Chilcott, Trustpilot's Head of Governance

Contact us

Want to know more?

Get in touch to find out more about what we do to build trust and promote transparency in online reviews. For editorial and press enquiries, see Trustpilot’s Press site.