We're committed to being the most trusted review platform in the world
Read our latest Transparency Report
Meet some of our employees dedicated to making Trustpilot the most trusted review platform out there
Jeffrey Paradise - Senior Commercial Support Manager
Real reviews by real people
Everyone can have a voice on Trustpilot. Anyone who’s had a genuine experience is welcome to write a review, good or bad. All reviews are treated equally—and we don’t allow companies to remove a review just because they don’t like it.
Carolyn Jameson - Chief Trust Officer
See how we combat fake reviews
We work hard to make sure you’re reading reviews based on real experiences. Clever software backed up by real people applying our guidelines help ensure the reviews on Trustpilot are genuine. See how we protect our platform.
Peter Mühlmann - CEO & Founder
Free for everyone
Anyone with a buying or service experience can write a review and any company can use our basic services completely free of charge. So how do we make money? Learn more about our business model.
Mandy Chilcott - Director, Policy and Public Affairs
Playing by the rules
Looking for our policies, terms or guidelines? You’ve come to the right place.
Contact us
Want to know more?
Get in touch to find out more about what we do to build trust and promote transparency in online reviews. For editorial and press enquiries, see Trustpilot’s Press site.