ironSource Reviews

9,905  Great
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

The payouts are a few percent less than…

The payouts are a few percent less than the average offerwalls, But where they lack in rewards they make up for in customer appreciation. I just had a missed reward, wrote a ticket, got a semi-human response in <<\\15min. And it was corrected in about an Hours time.

Date of experience: July 09, 2023

Reply from ironSource

We are happy to hear it 😉

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Rated 5 out of 5 stars

Reward credit

This is only the second time in 2 years that I didn't get reward credit for achieving a goal. I submitted screenshots from the game showing that I did meet the requirement. Customer support fixed the issue very quickly this time, and I appreciate that.

Date of experience: July 06, 2023

Reply from ironSource

We are happy to hear it 😉


Rated 5 out of 5 stars

1st credit issue in over 2 years

Been a member playing games when I have free time for a couple years now. Just had my first issue with not receiving credits as expected, I contacted support and after a couple messages back and forth with information being obtained, I received my credit. It's fun to try new games, earning money to play is fun too, very happy

Date of experience: July 03, 2023

Reply from ironSource

Happy to hear your issue was resolved!🤩


Rated 5 out of 5 stars

I had an issue with not receiving my cresits

I had an issue with not receiving my my credits and they were very quick to respond to me to let me know they were looking into my complaint and they were a quick response to give me my credits back.. I'm happy

Date of experience: July 07, 2023

Reply from ironSource

Happy to hear your issue was resolved!🤩


Rated 5 out of 5 stars

This company has great customer…

This company has great customer service. When I had an issue, I put in a ticket, and in less than 24 hours had the issue resolved. There are not many companies out there that can resolve issues this quickly. I appreciate your efficiency!

Date of experience: July 06, 2023

Reply from ironSource

Happy to hear your issue was resolved!🤩


Rated 5 out of 5 stars

Everytime I don't receive an award for…

Everytime I don't receive an award for a task I've completed. I contact support and submit proof. They always reply with respect in a timely manner. Keep me updated with the process. Great customer service. Very friendly. More companies should have customer service like this. Everyone great job. Keep up the good work!

Date of experience: July 04, 2023

Reply from ironSource

Your feedback is much appreciated 🌼. Thank you


Rated 4 out of 5 stars

Response rate is excellent

Response rate is excellent. S long s you provide proof you completed requirements. I even submitted proof on wrong game and when I realized my mistake and sent in correct proof they rectified the issues. Only reason I'm not giving it 5 stars is th fact that the games don't register when you complete task in full forcing you to contact vendor, which is more time

Date of experience: June 29, 2023

Reply from ironSource

Your feedback is much appreciated 🌼. Thank you


Rated 5 out of 5 stars

I have had to make contact a few times…

I have had to make contact a few times to receive my rewards and I have had my tickets acknowledged and taken care of in a timely manner. They were nice and fast
Thank you.

Date of experience: July 06, 2023

Reply from ironSource

Hey Brenda, happy to hear your issue was resolved! 🌷 🙏


Rated 5 out of 5 stars

Incredible costumer service…

I wrote in asking about an offer that I accepted which should have been approved the day before and I got it submitted and accepted within two hours.

Date of experience: July 09, 2023

Reply from ironSource

Have you opened a support ticket for missing rewards already? Can you please share your ticket number?


Rated 5 out of 5 stars

EXCELLENT customer service

EXCELLENT customer service. This review extends to all the wonderful representatives I have been served by. They always get my tickets handled in my favor quickly, efficiently, and politely. I appreciate their effort and hard work. THANK YOU!

Date of experience: July 06, 2023

Reply from ironSource

We are happy to hear it 😉


Rated 5 out of 5 stars

Another great outcome

Another great outcome . So happy as once again my request was dealt with fast and my request was granted. I am happy with the way my request was dealt with. I have not had an issue with them at all so far..Thank you again.

Date of experience: July 08, 2023

Reply from ironSource

We are happy to hear it 😉


Rated 5 out of 5 stars

Though it took some time to resolve the…

Though it took some time to resolve the issue they got to the bottom of it and granted me my reward for completion of the goal. It's great knowing that if I have an issue there is someone out there that will do the work to get me what I have taken the time to earn.
Thank you.

Date of experience: July 05, 2023

Reply from ironSource

Your feedback is much appreciated 🌼. Thank you


Rated 4 out of 5 stars

Had an issue

Had an issue, reported it with objective evidence, issue sorted within 4 hours. Cannot ask for much more. Thanks guys

Date of experience: July 09, 2023

Reply from ironSource

Happy to hear your issue was resolved!🤩


Rated 5 out of 5 stars

When I actually showed proff of me…

When I actually showed proff of me completing a level and not receiving the reward they promptly gave me the missing reward. I've played a lot of games and haven't been rewarded and it sucks but just play is the real deal I just wish you could do surveys and some other things to earn cash.

Date of experience: June 23, 2023

Reply from ironSource

Your feedback is much appreciated 🌼. Thank you


Rated 1 out of 5 stars

No support, only denial.

Customer support did not provide any sort of support, simply a denial of the reward for a task that was completed as requested. Uploading files/screenshots as proof means nothing. Absolute scam.

Date of experience: July 03, 2023

Reply from ironSource

Have you opened a support ticket for missing rewards already? Can you please share your ticket number?


Rated 4 out of 5 stars

I love playing this games

I love playing this games. I play them to get money. However it is very frustrating when I have to wait more then 24 hrs to getting my rewards upon completion.
this time I email customers support it taken them a month and a half to get my reward.
if I meet the requirements o. time it's only fair my rewards are given in time. otherwise the games are good.

Date of experience: July 04, 2023

Reply from ironSource

Your feedback is much appreciated 🌼. Thank you


Rated 2 out of 5 stars

Bad Experience

At first my support ticket was rejected by the offerwall support team and then someone else of the team came to assist me and resolved the issue. Once again I did not receive the rewards for another offer I competed and I was once again rejected. I cannot keep going back and forth like this. I complete offers just to not be rewarded, then proceed to provide evidence of the completion just to then be denied by the Offerwall support team. This has been an unpleasant experience and I will no longer be using Offerwall.

Date of experience: July 02, 2023

Reply from ironSource

Your feedback is much appreciated 🌼. Thank you


Rated 1 out of 5 stars

This company runs a scam...it makes…

This company runs a scam...it makes revenue through excessive pop up adds in a barely tolerable and repetitive game, claiming to pay for this exhaustive abuse. When pay time comes, they claim you did not meet criteria, and advise next time to follow instruction. This is part of a greed and misrepresentation campaign by this company that is prevalent in all their apps.

Date of experience: July 03, 2023

Reply from ironSource

Have you opened a support ticket for missing rewards already? Can you please share your ticket number?


Rated 5 out of 5 stars

iron source is one of the best…

iron source is one of the best offerwalls ive come across.they have not only the most popular games and offers like the other offerwalls, but also have loads of others that you won't find on any other offerwall. the customer service is top notch premium. and the payouts are fantastic. if you haven't, check out iron source offerwalls.

Date of experience: June 23, 2023

Reply from ironSource

Your feedback is much appreciated 🌼. Thank you