Lola's Cupcakes Reviews

47,205  Excellent
TrustScore 4.5 out of 5

4.7

In the Online Food Ordering Service category

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Reviews4.7

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Rated 5 out of 5 stars

One of the best cakes lve ever eaten

One of the best cakes lve ever eaten! Absolutely delicious and moist. Easy to collect from the refrigerated locker. Packaged very well too easily transport with a thermometer to let you know how cool it's keeping. Have already recommended the service to people!

Date of experience: June 28, 2023

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Rated 5 out of 5 stars

Fab Birthday Cake

The cake was ready for collection at the designated shop, the collection was super easy and fast, my son loved the ice cream themed cake, lola’s is my go-to place for cakes! 2 allow collection at North Greenwich in the future it would massively help!

Date of experience: July 01, 2023


Rated 1 out of 5 stars

Disappointed with the baker

I ordered a pink party cake with mini cupcakes on top for my daughters 12th birthday. The chocolate cake was not nice didn’t have no moist the bottom of the cake was way over cooked to the point it was stuck on to the silver tray, any second longer of cooking the bottom layer it would have been burnt. Can’t believe I paid £75 for the cake & £13 for delivery. Lolas is usually so delicious could not believe what a disappointment this cake was

Date of experience: July 05, 2023


Rated 5 out of 5 stars

I'm always confident ordering from…

I'm always confident ordering from Lola's Cupcakes for birthday occasions and they never let me down. I recently ordered the Football cake for my son and it was larger than I thought it would be, which was a bonus and meant there was plenty of second helpings! The cake tasted fantastic as usual, lovely texture to the sponge and plenty of frosting so the perfect treat! Can't wait for the next family birthday so I can ordered from Lola's again!

Date of experience: June 15, 2023


Rated 5 out of 5 stars

GF fresh berry cake was delicious

GF fresh berry cake was delicious, with a lovely blueberry and cream cheese fillijng. Store accommodated request to hold my cake a couple extra days. Cake was beautifully decorated and professionally packaged.

Date of experience: July 03, 2023


Rated 5 out of 5 stars

Lolas Vs Hummingbirds… Lola’s for the win

Having the option to pick a delivery window is what made the final decision when ordering this years cake. And lucky for us Lola hit the mark this year as we always use hummingbirds. To our surprise lolas was not as sweet and hummingbirds which is great. The cake was moist and the decorations was A* my son loved the fact that the cars were real. Defo will be using them again as hummingbirds are slowly losing brownie points.

Date of experience: July 01, 2023


Rated 5 out of 5 stars

Great experience and Perfect Cake

From start (online ordering) to finish (collecting from Stratford Westfield Kiosk) the experience was perfect.
Online ordering was fine, great description of how big or small the cake was going to be. The only downside was that my local locker was booked up for the weekend I needed the cake and so I had to travel to collect. No big deal. Also there were no sign up discounts which I later found out had to be obtained in store.
Faultless communication about my cake being ready for collection wit order numbers etc.
Collecting the cake was easy, lovely helpful and friendly staff.
I will definitely be purchasing again.

Date of experience: June 26, 2023


Rated 5 out of 5 stars

My entire family is obsessed with…

My entire family is obsessed with Lola’s red velvet cake so every celebration we have to buy it and it’s consumed within a day or two. Thanks Lola’s cupcake for bringing yummy goodness into our celebration. They never disappoint be it collection or delivery. I don’t lose peace of mind over cake orders

Date of experience: June 28, 2023


Rated 5 out of 5 stars

Excellent delivery options with 3 hour…

Excellent delivery options with 3 hour delivery window.
Cake was for my daughter’s 21 st birthday and delivered spot on time by very cheerful driver.
The cake was a large red velvet and was absolutely delicious!

Date of experience: June 27, 2023


Rated 5 out of 5 stars

Always buy cupcakes from Lola’s

Always buy cupcakes from Lola’s, never ordered a birthday cake before and can say it was delicious… ordered online, picked it up from the locker, so simple! It was so nice my daughter is going to order her wedding cake with Lola’s 10/10

Date of experience: July 02, 2023


Rated 5 out of 5 stars

The best cake ever

The best cake ever. The heart shape Black Forest gateaux was delicious to celebrate my daughters engagement. Thank you Lola cakes.

Date of experience: July 01, 2023


Rated 5 out of 5 stars

Delicious celebration cakes

I ordered a couple of celebration cakes for relatives and was so impressed from ordering these right through to the finish product. Both cakes were finished to a high standard and were delicious! Would definitely order other cakes from Lola’s again.

Date of experience: June 22, 2023


Rated 5 out of 5 stars

Ladybird vanilla cake for kids birthday

The ladybird cake I ordered for my daughter’s birthday looked and tasted great. All my guests said it was perfect and just the right amount of sweetness, although I found it slightly sweeter than I prefer. Most importantly, it was all eaten and the birthday girl loved it. The staff member who helped me order the cake was helpful and answered all my questions kindly. I thought it was good quality for what I paid and I would order from Lola’s in Kingston again.

Date of experience: July 01, 2023


Rated 5 out of 5 stars

I had a problem opening the locker…

I had a problem opening the locker which contained my cake . The very helpful person sorted it out and I was so grateful when it opened !
Also not having to go all the way to the store was a bonus as the locker collection very convenient for me .

Date of experience: June 28, 2023


Rated 5 out of 5 stars

Cake is incredible, customer service is fantastic

The cake is incredible. I received great customer service before I placed my order, advice, they were able to accommodate the small tweak to my order which meant everything matched our celebration theme. i received updates and collection was so seamless. Thanks to the whole team

Date of experience: June 25, 2023


Rated 5 out of 5 stars

We ordered a delicious Jungle fantasy…

We ordered a delicious Jungle fantasy cake and the process for ordering via the stall in Brent Cross was nice and easy. To be fair, we have also ordered from the website whichwas just as easy. The cake was incredible and everyone has seconds, and even thirds in some instances. The one thing that would be nice in the future would be to see the option of having a vegan sponge option as we have a significant number of guests who dont eat eggs. Otherwise, it was a fantastic cake with delicious vanilla sponge with buttercream and tasty raspberry filling.

Date of experience: June 24, 2023


Rated 5 out of 5 stars

Beautiful cake.

Beautiful cake.. easy to order once my daughter had chosen the one she wanted lol great communication and delivery was top came with a thermometer so as to keep your cake at the perfect temperature! Great tasting, great looking, great price, great quality the only hard part was actually choosing what cake!

Date of experience: June 18, 2023


Rated 5 out of 5 stars

Great taste and amazing value for money!!

I normally take cupcakes from Kingscross station from Lola's. This year I decided to order the cake as well for my twin daughters 9th Birthday! and it was super easy to order online and the collection point was in Hatfield which was close to me. The taste of the cake was amazing as expected and I think price was also very reasonable and competitive.

Date of experience: July 01, 2023