loveholidays Reviews

116,266  Great
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I was delighted to have been cared for by Izardo

I was delighted to have been cared for by Izadora Preece! I feel like she deserves a raise. She made me feel comfortable, confident and excited!!!

The genuine care to details and fulfilling my needs and requirements, even finding, sourcing holidays which I wouldn’t have considered location wise, going as far as getting back to me the following day!! By far the best holiday bought via a call with holiday sales rep!!!

Date of experience: July 06, 2023

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Rated 5 out of 5 stars

Great telephone booking experience

We are not taking our trip to New York until April 2024, but I just wanted to say how easy it was to book our trip over the phone with the very helpful Vicki Newley ... who picked up promptly [no queueing with loveholidays.com], listened carefully to my criteria and found the perfect solution at a sensible price. She immediately followed up with an email confirmation and helpful links to relevant websites,

I am sure the holiday will meet up to our expectations.

Date of experience: July 06, 2023


Rated 4 out of 5 stars

Be wary of Ryanair's bookings

Web site very good, easy to look through various hotels, resorts and flight choices.
Difficult to book on line as at point of sale couldn't get
Payment through,
Eventually booked via telephone, tele sales man was very good. Wish I had been made aware of Ryanair's policy of having to verify the booking before I was able to go into 'manage my booking' I have had lots of problems trying to do this and still haven't got it sorted. Won't be booking ryanair again but will definitely use Loveholidays

Date of experience: July 08, 2023


Rated 5 out of 5 stars

Happy pleasant experience

A happy and pleasant experience booking through Lovehoildays. ATOL protected and UK based.
Sales advisor Cherry was very polite and efficient. The holiday confirmation for the flights, bus transport, hotel and payment invoice were sent straight away by email whilst still on the phonecall. Thank you Cherry for making the whole experience stress free. We can't wait for our vacation!

Date of experience: July 08, 2023


Rated 5 out of 5 stars

Group booking

Really helpful when booking for 20 people! Lucy took the time to go through different options without being made to feel like a hassle. She looked for the best options throughout never being made to feel like you were being encouraged to take dearest options.

Date of experience: July 05, 2023


Rated 5 out of 5 stars

5 days in Krakow

Just returned from 5 days in Krakow. We all agreed this was the best short holiday we have had. The flights both there and back with Ryanair were faultless. We booked hotel transfers, who were waiting for us on arrival and collected bang on time for flight home. The apartment....it was amazing!! So much more than we could have imagined, even checked booking to see how much we'd paid as we could not believe our luck. Everything we asked for was delivered 100%. Love Holidays maintained contact prior to departure and during our break. Will definitely use again, no bad points, how booking holidays should be - easy, transparent in costs and extras, no hidden payment. Could have even paid in instalments if we wanted. Definitely recommend and will use again.

Date of experience: July 04, 2023


Rated 5 out of 5 stars

Holiday was overall a good experience…

Holiday was overall a good experience and we had no issues with Love Holidays. Our flights with RyanAir were fine, they were delayed but it was neither the fault of Love Holidays or RyanAir.
Hotel transport was the worst part. We’re were told the shuttle would be around 45 minutes when booking, ending up being 2 hours there and 3 hours back (longer back as there were more people). Wasn’t a big deal though so we weren’t fussed about this.
Hotel was as described and we had a great time.

Date of experience: July 05, 2023


Rated 5 out of 5 stars

Great experience, will be re-booking again!

We went on our holiday to Amsterdam last month and everything went extremely smoothly. I was a bit worried seeing some of the other reviews on here and I’m sad to hear that other people have been let down. However I couldn’t praise the booking system and payment plan method enough. Our hotel had our booking just fine. The only thing that let us down was when our return flight was delayed but that of course, is nothing to do with loveholidays.

I will definitely be booking with them again for next year. Thank you! :)

Date of experience: June 13, 2023


Rated 5 out of 5 stars

We were looking to go back to Egypt for…

We were looking to go back to Egypt for October we went there n June so thought it would be nice to go back. October time after looking at prices they were more expensive than June we found this at a brilliant price

Date of experience: July 04, 2023


Rated 5 out of 5 stars

Why I would always use loveholidays

This is my third time of booking with love holidays. Each experience has been great, booking very simple to do and everything ran smoothly from start to finish. I would definitely recommend this company to anyone and will certainly be using them again in the future.

Date of experience: July 06, 2023


Rated 4 out of 5 stars

Vivienne at Love Holidays was excellent…

Vivienne at Love Holidays was excellent in every aspect of the booking .
I was then sent a forwarded email from the airline to verify myself which was very challenging. I managed to get a grandchild to do it for me but find with everything you book online it gets more difficult to book a holiday

Date of experience: July 07, 2023


Rated 5 out of 5 stars

Great prices, and the most user friendly website

Easy booking process and the different searching criteria works very well . The best holiday website I have found, with very good on prices too. I have used love holidays for years now, after looking at most of the other options, I always go back to Love Holidays and book with them .

Date of experience: June 17, 2023


Rated 4 out of 5 stars

The whole process of booking our…

The whole process of booking our holiday was easy and almost everything we asked for.the only thing you got wrong was booking our flight with Jet 2 from Luton when I asked for Manchester but I've sorted it out as there is a coach direct from Barnsley .We just need to look forward to our holiday now. I would recommend you to my family and friends for good value

Date of experience: July 07, 2023


Rated 1 out of 5 stars

Worst experience ever !!!

Worst experience ever !!!! Do not go with LOVE HOLIDAYS staying at Xoria deluxe where love holiday rep just want to sell yiu trips then when you have problems deny they work for love holidays worst ever
Then when we took pictures as advised by solicitor they called police took my phone and deleted them
Have asked hotel manager for something on paper to prove what happened and he said no sort it out when get back to England !!!!

Date of experience: July 09, 2023

Reply from loveholidays

Hi Stephen,

I really appreciate you taking the time to share your feedback, and I’m sorry to learn of your disappointment following your recent holiday with us.

I can see you are due to return from your trip tomorrow therefore you can raise Post Travel query.

So that the best team can now assist you and take a look into your comments further, you’ll need to submit a post travel query via Manage My Booking. Please log into your booking by visiting our help page here https://bit.ly/3mwd8Rg and follow the steps to submit your query.

Thanks,

Amy.


Rated 1 out of 5 stars

Lisbon private transfer

Don’t bother with arranging private transfer. We paid extra to wait over 20 mins at Lisbon airport to be taken to our hotel. On return we waited patently at our hotel and after 10 mins called the private transfer company to be told he would be another 15 mins. Really poor service and added unnecessary stress getting to the airport. When he arrived there was no apology just said ‘traffic’! Poor excuse!

Date of experience: July 09, 2023

Reply from loveholidays

Hi Sallyann,

Thanks for taking the time to leave a review.

I really appreciate you taking the time to share your comments with us, and I’m sorry to learn of your disappointment following your experience with us.

I’d like to take a look into your feedback further and so for me to do so, I’ll need some more information from you. A private message has now been sent to you via Trustpilot with a request for the further details we’ll need.

This will arrive in a separate email from Trustpilot so do keep an eye on your email inbox folders to spot this.

Once you’ve received the email please fill out the requested information, and I’ll then be back in touch with a reply as soon as we can.

We're looking forward to hearing back from you soon,

Amy.


Rated 1 out of 5 stars

Holiday sold as all inclusive

Holiday sold as all inclusive. No snacks no ice creams drinks limited food awful and repeatable pasta in different disguises. People were spending money going to bakery next door or eating out. Tried to speak to reception about the food. In the end eventually got hold of love holidays who said I should have notified them on the first day. Said the would send me a form to complain but that never arrived. We basically paid for all inclusive and got self catering. Not happy

Date of experience: July 09, 2023

Reply from loveholidays

Hi,

Thanks for taking the time to leave a review.

I really appreciate you taking the time to share your comments with us, and I’m sorry to learn of your disappointment following your experience with us.

I’d like to take a look into your feedback further and so for me to do so, I’ll need some more information from you. A private message has now been sent to you via Trustpilot with a request for the further details we’ll need.

This will arrive in a separate email from Trustpilot so do keep an eye on your email inbox folders to spot this.

Once you’ve received the email please fill out the requested information, and I’ll then be back in touch with a reply as soon as we can.

We're looking forward to hearing back from you soon,

Maya


Rated 5 out of 5 stars

Tailor made to suit

I have used this company before and have never been disappointed. Same experience again, simple to book and flight times to suit, thank you for a week to look forward to

Date of experience: July 09, 2023


Rated 5 out of 5 stars

An easy to manage website

An easy to manage website. Clear pricing at each stage and the low deposit and monthly payment option is a godsend for someone having to budget

Date of experience: July 08, 2023