temu.com Reviews

Dipped my toe into a new experience with Temu never having used them before.
Very glad that i did - I'm very impressed indeed.
Ordered clothing, sunglasses, jewellery, necklaces - a mixed bag & am very pleasantly surprised.
Order shipped from US arrived within 10 days & tracking helped me know progress.
Once received the order was complete & excellent quality - just as advertised & great value for money.
Being my first order i opted for £25 off orders of over £50 & so am very impressed overall.
Wholeheartedly reccommed - i will certainly use again....& again 😊

Date of experience: July 05, 2023

So temu marketing is to 'Shop like a billionaire' and my first impressions were surely these product images aren't or the actually products. It gave me a Wish website feel which wasn't positive, but I still ordered and I'm positively impressed. Everything is exactly like the pictures, some even better. The clothes are better than most marketed sites I've purchased off latlely and temu is a good 50% cheaper.
I've started playing thier games and they seem pretty fun, addictive at times as you constantly want to check in on your progress but all in all, I 100% recommend the app to everyone wanting a decent quailty bargain.

Date of experience: July 10, 2023

Love Temu.
Ordering adult clothing kids clothing household items delivery about 2 weeks both times.
Fave items thus far are my magnetic curtain tie backs £1.45 a pair!!! Memory foam double sized bath mat......sink in,very comfy. Great packaging, great communication x

Date of experience: July 06, 2023

Fraud!
I have ordered an item (a 433Mhz radio), with an interesting discount (8.24€ instead of 33€). Instead of receiving the purchased item, I received a useless toy for children (1.88€ on the market). They refunded me 8.24€. Now I can buy the radio at the full price.
They are not answering my questions. The customer care is inexistent. Each time I contact them they say "We have opened a ticket", but no info about the status of the ticket is provided

Date of experience: July 01, 2023

I have bought probably close to 12-15 times from them. I use Klarna to pay. I’ve probably purchased over 40 pair of earrings. I’ve ordered two pair of Flared leg jeans and absolutely love them. I wear them more then my 40-50 dollar jeans. I’ve ordered multiple pairs of non prescription fin glasses to wear as accessories in addition to other clothing and various items. Seriously my mail lady probably hates me between Temu and Amazon pkgs. I have only been disappointed in one item and after going back and reading the description it was my fault for not reading the description closely.

Date of experience: July 09, 2023

Quality is a bit dubious and items arrived much smaller than they are actually shown to be. Some of the ads for the womens clothes are appallingly photo shopped. Delivery is just too slow to UK. Won't be ordering again but sticking to Shein...atleast with them I can return something without the drama

Date of experience: July 10, 2023

Really user friendly site/app. Pleased with purchases so far; summer cotton pants, tankini and bathroom bits. £5 credit for a day's late delivery is impressive customer service. Manage push preferences to keep temptations at bay & your spend within your purse! For affordable stuff that you need it's definitely worth a try just watch getting sucked into overspending.

Date of experience: July 07, 2023

Horrible! I placed an order and payed with PayPal, a few hours later some random „store“ deducted 20€ from my account, didn’t make this payment.
Immediately canceled my order and am now deleting the account and data on the app

Date of experience: July 09, 2023

Money taken out of my account 7 days ago. No oder acknowledged. A week later still getting a computer generated response. Have tried contacting them multiple times daily. Getting no response. I believe I have been ripped off and warn all others to treat carefully.
Monday 10. Finally had result. Store Credit issued to the value of goods ordered. They are trying to find where money went. Reorderd goods am looking forward to see what happens.

Date of experience: July 03, 2023

My order was incomplete
I ordered what was advertised as a pack of four stepping stones x3
I only received 3 instead of expected 12
I did not receive the neck massager that was ordered
The bag of stones I expected to receive for flower bed wouldn’t fill a tea cup!
False Advertising !

Date of experience: July 07, 2023

I've bought quite a number of good products from Temu. Good delivery times. Great prices. Some items aren't so good but that's only been things that are supposed to help straighten wonky toes - I don't really think anything would work but I keep trying. The clip on phone holder was no good, only because it didn't fit on my rearview mirror but would have been better than phone holders with suction pad that always fall off the windscreen! I've bought and been pleased with; sewing thread, magnetic device to hold phone in car, inky thing to obliterate personal details on documents, a summer dress, fabric, gardening gloves; amongst other things.

Date of experience: July 08, 2023

Was a bit weary ordering from here at first but decided to give a try. I can say I’ve had a fantastic experience, any issues are resolved almost instantly by customer service. I have since made two more orders and will continue to do so with confidence.

Date of experience: July 09, 2023

It's not often I impressed. More so by something that's promoted like wish or Ali express etc, but I caved in after watching some YouTube reviews and well I'm obsessed! I placed my first order last month and since then I had had multiple orders, everything has arrived on time if not before, and great quailty. Packaging could have more care taken as everything inside does get a little squished but it's never affected my stuff.
I even play the games now and have won, if you type 430392400 into the search bar it should bring up the game for you

Date of experience: July 08, 2023

All the things are super cheap and you get some pretty amazing deals. But the only thing is the £10 minimum order is a joke thats why its 4 stars but apart from that it’s a pretty good online shopping experience and free delivery is honestly amazing. Also there is ALWAYS discounts which is also a good factor about Temu. Honestly 9/10

Date of experience: July 09, 2023

SHIPPING ADDRESS PROVIDED HOWEVER WAS SHIPPED TO BILLING ADDRESS WHERE ELSE; BUT AN INVOICE THEY PROBABLY DON'T KNOW WHAT IT IS!!!!! SO DON'T TRY TO WRITE IT DOWN; DO NOT REACT AT ALL AND THERE WILL NOT BE AN INVOICE; SIMPLY A JUICE SHOP AROUND THE CORNER HAS BETTER SERVICE

VERSANDADRESSE ANGEGEBN TROTZDEM WURDE WO ANDERS VERSENDET AN DIE RECHNUNGSADRESSE; ABER EINE RECHNUNG DIE WISSEN VERMÜTLICH NICHT WAS ES IST!!!!! ALSO MACHT EUCH KEINE MÜHE DIE ANZUSCHREIBEN; REAGIEREN ERST GAR NICHT UND EINE RECHNUNG GIBT ES AUCH NICHT; EINFACH EIN SAFTLADEN UM DIE ECKE HAT BESSEREN SERVICE

Date of experience: July 05, 2023

332 notifications above the app icon.

Not only that the coupons and prices are junk and it tricks you into buying more junk from an adversary.

Deleted to stop all the texts, emails and notifications.

Date of experience: July 01, 2023

I was a bit sceptical after reading the reviews, but was pleasantly surprised. Only took a week to arrive and everything I ordered was great. Also had free delivery. Will definitely be ordering from them again and have recommended to others.

Date of experience: July 08, 2023

The worst online website ever. I made a purchase and One of the item i received was a very low quality, i tried to return it but the website doesn’t allow me to print a return label, I chatted with customer service but could not print one and send to my my email as well.
They kept turning me in cycles.
Another way to scam customers to keep their fake quality product to never get it returned for a refund.

Date of experience: June 28, 2023

It's actually amazing!!!!!

My neighbour got me onto the app, she's always getting orange parcels delivered and she told me she had been winning them so I thought I'd give it a try.
I only know enough people to win two times so I got £60 and two £90 coupons. I made an order for £120 and used a coupon and I got so much stuff.

If you put 430392400 into the search bar it'll bring up free rewards game
Everything is so affordable, my favorite things I got was the kitchen storage cup racks and shelfs, all under £5 and such good quality.
Delivery was super fast too I received it all within two weeks, I had 3 huge boxes full and 2 large bags. Was all abit squished in the bags but nothing was damaged. Customer services have been great too when I accidentally clicked and ordered multiple of one item by mistake they refunded it straight away.

Date of experience: July 10, 2023

I have 4 orders so far, each one has arrived on time. My last order even arrived 4 days earlier than the start date I was given. Really impressed with the money saving items, from small household items, dogs harness, ladies clothing, net curtains, yarns. Everything I've order I have been really happy with so far. This is now my first go to site before browsing else where. Keep up the good work the guys at Temu, fantastic money saving items and excellent service. Well done!👏 😊

Date of experience: July 07, 2023