Best in Hotels

6 hours ago

We need to band together and start a Class Action Lawsuit against Hotels.com. I had rewards and nights achieved that they just stole from me. I purchased with them in good faith and they have now have acted in very bad faith. I can no longer log into my account to order hotel rooms or claim my nights.

An hour ago

MF

So easy to make a booking

20 minutes ago

DL

all worked out well Thx

A day ago

JB

I booked a $1400 return flight during covid. When all the flights shut down they said they would give me a $930 flight credit. I've just gone to use it but they said it's too late now and that it expired. I have had long covid for years and so have been unable to travel. There is no one at the company I can contact or complain to about this as the chat is automated and there is no number to call. NO COMPASSION. NO ONE TO TALK TO. Disgusting they literally just stole $1400 of my money.

16 hours ago

MK

Stayed in lovely Yeovil town the bell pub down the road was amazing. Stopped at the Preston hotel - awful no food on arrival and the bar shut at7 turning away people who came for a drink. My dad was supposed to have a private bathroom but didn’t state it was outside his bedroom and was shown in photos to be in his room. My dad is 76 and I wouldn’t have booked the room if known, spoke To reception who spoke to the owners that said they would come and speak to us but actually just got the staff member to go out the way into the kitchen on the phone, and offered an upgrade for 10 pounds per night. Said I wouldn’t have booked if he had to go out of his room to the toilet. ask to change room to ensure he felt safe as he was situated in another building from us, they offered a £20 pound upgrade which went down to ten for 2 days but no thank you. Disappointed as no food no beer and room was advertised wrong also on the last night the room had not been replenished as stated and extra coffee and sugar was tied to the door handle so no biscuits or water that had been specified. Although our room was ok Would not stop again.

21 minutes ago

RI

Well they removed my review after responding to it so I'll cover the issue again. I booked a room at Hilton Cobham (B_10098753). Latest issue is, lucky I phoned the Hilton to check as the booking does not exist on their system and it is confirmed that if I show up there will be no room for me and I'll have to pay an exorbitant price at the desk. Thanks for that Super. Original problem; when I booking this I received a confirmation email for the Hilton, aong with a second confirmation from booking.com for a hotel in Madrid! Same date, same price, same time confirmation email, same room type. But different website (I had not even been on booking.com so how was it hacked?). I have had to go in and cancel the mystery booking. So is my account, and therefore my banking details, somehow compromised? I do not know. And their response from my first review - before they took it down was; "Hi Rich, We are truly sorry to hear about your experience, however, we kindly ask you to provide the reservation ID and details of your booking so we can look into this further. Please also provide your email address used for the booking." Well that would be fine if you actually had a contact email address. You have a live chat system where the advisor refuses to answer the anomaly question., then simply confirms the first booking exists when it does not. What a mess.

5 hours ago

MA

The worst. Go with a different company.

6 hours ago

I recently booked my flight through FlyLuxus, and I must say I was thoroughly impressed with their service. Not only did they offer incredibly cheap airfare for my business class trip, but the booking process was seamless and hassle-free. The customer support team was responsive and helped me find the best deal for my travel dates. I highly recommend this agency if you're looking for affordable flights without compromising on quality. They exceeded my expectations!

16 hours ago

RD

Easy directions

19 hours ago

CU

We had to cut our vacation short after just 2 days because a tornado damaged our house back home. Vacation Express was very gracious to refund us a big portion of our trip. We are very grateful for how they looked after us. We will definitely be going through Vacation Express next yeat